The warranty extension includes:
| Part Number | Extended warranty for | |
| SLA-EWA-3 | Year 3 | Â |
| SLA-EWA-4 | Year 4 | Â |
| SLA-EWA-5 | Year 5 | Â |
| SLA-EWA-6 | Year 6 | Â |
| SLA-EWA-7 | Year 7 | Â |
| SLA-EWA-8 | Year 8 | Â |
| SLA-EWA-9 | Year 9 | Â |
| SLA-EWA-10 | Year 10 | Â |
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Each year of extended warranty is charged with a certain percentage. For the total number of years of extended warranty, these annual percentages must be added together.
There are two scenarios:
Scenario 1: Extended warranty purchased at the time of the initial equipment purchase.
Scenario 2: Extended warranty purchased aft er the initial equipment purchase, with some of the years not being covered by an extended warranty. Each gap year will increase the cost of each year of warranty extension by 1%.
Support includes:
Phone Support Packages:
Service Level Agreement required
With the option of stock-holding, replacement devices are held in stock and can be called upon in the event of a fault. This is for a device specified by its serial number.
The stock-holding service includes:
Part Numbers:
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Service Level Agreement required.
On-site service packages:
IHSE’s on-site service can be requested if the customer or the partner are unable to solve the problem.
On-site service costs are calculated on a case-by-case basis.
